Digital Media Intern

  • Intern
  • Chiasso, Switzerland
  • English
  • Forward

Company Description

Forward (FWD) is the media company of Its mission is to help businesses unlock new opportunities to make their marketing activity more efficient, intelligent and relevant.

FWD  is part of, the European Travel Tech leader in dynamic holiday packages. Experts in brightening up online travel, we help our customers search and book their travel and leisure experiences through our websites and mobile apps (available in 17 languages and 40 countries). More than 1,500 people enjoy working with us to make this happen.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

The group's headquarters is in Chiasso, Switzerland, with offices in major European cities such as London, Madrid, Berlin and Paris.

Job Description

Forward is looking for a Digital Media Intern for its Media Department based in Chiasso.

You will be part of the in-house Trading Desk task force and an essential part of the wider Forward team.
Your role will consist of managing, planning, optimising, reporting and analysing digital campaigns (buy-side)  in our markets worldwide. You will understand digital media trading models and generally be comfortable with working in a fast paced and fluid environment that responds to market demand.

Key Responsibilities

  • Manage set-up, monitoring and optimization of mainly programmatic digital campaigns (such as Display/Video/CTV/DOOH/Audio) based on client’s KPIs working closely with operations team and external providers
  • Monitor and optimize campaign metrics for delivery and KPIs; provide detailed reports and analysis on campaign delivery and performance 
  • Gain insights on objectives, KPIs, strategies, audiences, to ensure tactical buys deliver against goals
  • Identify, analyze, and interpret trends or patterns in complex data sets, understanding funnel conversion rates and channels to suggest optimizations
  • Work with Data team to understand all aspects of client’s audiences
  • Provide support to our operations, sales/client teams to plan and execute campaigns
  • Proactive in following up on sales/client team requests with a key awareness of client KPIs and deadlines
  • Provide technical support when required – i.e. campaign trafficking and troubleshooting
  • Support the Digital Media Planner in planning digital campaigns and in further developing the Trading Desk area
  • Support in further developing internal processes.


Skills and Experience

  • English literate (both written and spoken)
  • Intermediate/ Advanced Excel Skills and highly analytical
  • Proficient in Microsoft Office Suite or G Suite


  • Experience in online advertising, digital media campaigns, programmatic advertising
  • Experience in Media Planning


  • Highly organised and highly motivated to work in the field of digital advertising
  • Solutions oriented with a “can-do” attitude, tenacious, uses initiative and is a problem solver
  • Must be self-motivated, proactive and able to work independently as well as part of a team
  • Thorough and meticulous with extreme attention to detail
  • A fast learner who can work to tight deadlines
  • Ability to multi-task and efficiently manage time and priorities
  • Ability to establish and maintain effective inter-department relationships as well as with those outside the team, communicating effectively

Additional Information

What we offer

By joining our company, you will have the chance to:

  • Join a dynamic team in an inclusive-international environment
  • Grow thanks to the career journey and our internal mobility perspective
  • Manage your own schedule thanks to the flexible start and end of the working day
  • Work a shorter working week (36h), of which 4 hours on Friday morning 
  • Get focus time for learning, development and deep work on Friday mornings
  • Work partially or fully remote according to local laws
  • Enjoy continuous training thanks to our company platform
  • Benefit from employee discounts on travel
  • Receive 2 days off per year for the purpose of volunteering
  • Receive a voucher after some years in the company
  • Get free snacks / fruit / hot drinks / water / beverages at our offices
  • Participate in amazing winter and summer corporate events
  • Benefit from extended parental or marriage leave according to local laws
  • Welfare platform (Corporate Benefits) where you will find dedicated discounts with more than 1500 partners.