Travel Agent with GDS -FULL REMOTE-

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description

lastminute.com is looking for Travel Agents with strong knowledge of GDS (Sabre/Amadeus)

Key Responsibilities

  • Internal and external coordination
  • Optimize second-level tasks
  • Manage Front Office for French/ English market 
  • Use GDS schedule changes
  • Administrate Pre-travel claims

Qualifications

Essential

  • Have a high knowledge of GDS (Sabre and/or Amadeus), clear handling of reservations, changes, cancellations, refunds, and reissues
  • Experience in travel agencies
  • Availability from Monday to Sunday and holidays (rotating shifts)
  • Good English knowledge

Desirable

  • Communication skills and taste for customer management
  • Verbal fluency and ability to argue
  • Constancy and ability to work - Resolutive capacity
  • Command of computer tools. - Ability to work in a team and a positive attitude

Abilities/Qualities

  • Thorough and meticulous with extreme attention to detail
  • Proactive team player
  • Self-motivated, tenacious, use initiative and problem solver
  • Work to tight deadlines with a can-do attitude
  • Strong communicator internal/external

We’re looking forward to meet you! Please attach your CV in English

Additional Information

  • We ask you to attach your CV in English