Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".
At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.
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* Please note that this is a full remote working position
The IT Governance & Program Manager is responsible to provide strategic leadership/direction to establish IT governance principles and framework and/or identifying and driving improvement initiatives to increase people and organisational capabilities across the IT function. He/she also leads strategic IT initiatives through applying structured project and program methodologies to existing processes and increasing consistency and successful project implementation across the organisation.
Key Accountabilities
Guide and support the technology department in structuring an IT Governance Unit
Work with senior leaders across the organisation to identify business improvement opportunities and drive the execution of solutions
Lead the definition of policies, processes, strategies, standards, and guidelines using best practice frameworks, whilst reviewing current approaches and suggesting improvements;
Develop and lead the strategy to develop and structure an IT Governance Framework
Lead the development strategy and guidelines for appropriate staffing requirements, exercising control over resources, budget management and planning and contributing to defining standards;
Help and support in the re-engineering of IT processes (demand management, change management, incident management, service request management, etc.);
Supports Manager to monitor and devise recommendations for the entities’ compliance with corporate governance
Develop high level accountability and delegated authority framework to ensure that all key decisions are taken in alignment with shareholder best interests
Building and maintaining close working relationships with business partners and ensuring alignment to group standards and policies
Planning change management activities that meet the different needs and values of the individual teams across the IT function maximising impact and minimising employee resistance
Ensuring specific metrics and measures are incorporated into solutions enabling continuous improvement
Skills You Bring
Degree in Computer Science, Information Technology, Engineering or related fields
At least 6 years of proven experience in a similar role. Knowledge in IT risk management and controls will be considered a plus
Proven experience in managing people
Excellent Project management, organisation, planning skills
Strong problem-solving skills: comfortable tackling complex problems and breaking these down into manageable pieces
Strong interpersonal skills able to communicate, influence and adapt communication at different levels of organisation
Fluency in English, Italian is a plus.
By joining our company, you will have the chance to:
Join a dynamic team in an inclusive-international environment
Grow thanks to the career journey and our internal mobility perspective
Manage your own schedule thanks to the flexible start and end of the working day
Work a shorter working week (36h), of which 4 hours on Friday morning
Get focus time for learning, development and deep work on Friday mornings
Work partially or fully remote according to local laws
Benefit from employee discounts on travel
Receive 2 days off per year for the purpose of volunteering
Receive a bonus after 5 and one after 10 years in the company
Participate in amazing winter and summer corporate events
Benefit from extended parental or marriage leave