Product Owner - Payments

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, publicly traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services.

At the heart of our culture is a commitment of inclusion across race, gender, age sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Job Description

lastminute.com is looking for a Product Owner (Payments) based in Chiasso.

Key Responsibilities 

  • Identify customers behaviours and needs through research and analysis in the various markets
  • Take full ownership of the product, the prioritisation of new features and enhancements to existing features
  • Optimizing the whole payment stack, including APMs and acquirers setup, 3DS2 nuance, payment routing and authorization strategy 
  • Analyse data and results, understand and share learnings from experimentation to build a strong knowledge base of the product
  • Thrive to achieve optimal implementation of changes made to the product.

Qualifications

Essential

  • 4+years experience working with web based companies
  • Previous experience in payments: PSP integration, Buy Now Pay Later, tokenization, acquiring and fraud prevention 
  • Understanding of 4 party model, 3DS2 protocol and fraud or abuse prevention 
  • Direct experience with A/B testing or multi-armed bandit algorithm 
  • Previous involvement with high volume e-commerce sites
  • Knowledge and experience in UX design and/or consumer psychology and research is a plus

Abilities/qualities

  • User focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness
  • Data driven. Base your decisions on facts rather than opinions
  • A go-getter who isn’t afraid to get their hands dirty and dives into a project to achieve success by problem solving
  • Eager to learn and aware that valuable information can come from both positive and negative results through experimentation
  • Passionate about product development and constantly looking for ways to improve it
  • Open minded team player with excellent communication skills
  • Agile and innovative with the tenacity to thrive in a constantly changing environment
  • Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product
  • Friendly, knowledgeable, and motivational to others. Open to diversity in all shapes and sizes

Additional Information

What we offer

By joining our company, you will have the chance to:

  • Join a dynamic team in an inclusive-international environment
  • Grow thanks to the career journey and our internal mobility perspective
  • Manage your own schedule thanks to the flexible start and end of the working day
  • Work a shorter working week (36h), of which 4 hours on Friday morning
  • Get focus time for learning, development and deep work on Friday mornings
  • Work partially or fully remote according to local laws
  • Enjoy continuous training thanks to our company platform
  • Benefit from employee discounts on travel
  • Receive 2 days off per year for the purpose of volunteering
  • Receive a bonus after 5 and one after 10 years in the company
  • Get free snacks / fruit / hot drinks / water / beverages at our offices
  • Participate in amazing winter and summer corporate events
  • Benefit from extended parental or marriage leave