Senior Business Owner

Company Description

Launched in 1998, this pioneering British-born brand has specialised in creating amazing experiences and unforgettable memories - from hotels, city breaks and holidays to theatre, entertainment and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink".

lastminute.com is part of lm group, a publicly-traded multinational Group, among the worldwide leaders in the online travel industry. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 60 million unique users that search for and book their travel and leisure experiences.

More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel-related products and services.

Job Description

lastminute.com is looking for a Senior Manager with full P&L responsibility for its Ancillary Business

Key Responsibilities

  • Drive growth in the Ancillary revenue line while ensuring customer satisfaction and Increasing the portfolio of available products 
  • Lead, manage and empower a team of highly driven professionals in order to hit your P&L targets
  • Analyze customers’ purchase patterns and interaction with the website in order to spot relevant trend and take data-driven decisions
  • Set the Ancillary development roadmap in order to achieve both short-term profitability goals and creating long-term competitive advantages for your line of business
  • Coordinate with internal stakeholders (Finance, Customer Care etc.)  so that the ancillary products can be integrated smoothly in the company’s systems and process
  • Create and maintain positive commercial relationships with the existing suppliers ensuring that we can provide the best prices and SLAs to our customers
  • Scout the market for new key suppliers to be integrated in the ancillary portfolio of the company

Qualifications

Essential

  • 5+ years of work experience in a fast-paced environment in general management, consulting or similar roles (tech startup, consulting firm, ecommerce etc)
  • Highly analytical profile with a data-driven mindset and excellent Excel skills
  • Previous experience in business development and negotiations
  • Excellent communication skills (both verbal and written) in English

Abilities/qualities 

  • Results-driven attitude, strategic thinking, strong leadership and business acumen
  • Thorough and meticulous with extreme attention to detail 
  • Proactive team player
  • Self-motivated, tenacious, uses initiative and problem solver
  • Work to tight deadlines with a can-do attitude